After receiving your loan from us, if you are not completely satisfied with your experience, please contact us. We will email you a questionnaire so we can improve our services. When we receive your completed questionnaire, we will send you $100. Our guarantee expires 30 days after you receive your loan.
We reserve the right to change or discontinue our guarantee at any time. Limited to one $100 payment per funded loan. LightStream and SunTrust teammates do not qualify for the Loan Experience Guarantee.
* The APR listed5.99% APR is for an unsecured miscellaneous/other purpose loan between $10,000 and $24,999 with a term between 24 and 36 months, for applicants with excellent credit.
Your APR may differ based on loan purpose, amount, term, and your credit profile. Rate is quoted with AutoPay discount, which is only available when you select AutoPay prior to loan funding.
Rates under the invoicing option are 0.50% higher.
Subject to credit approval.
Conditions and limitations apply. Advertised rates and terms are subject to change without notice.
I just want to offer my heartfelt thanks to the Customer Service team at LightStream. Please make sure that your management sees this email.
I am a somewhat picky customer and can be a bit of a pain sometimes. Regardless, your team has always dealt with me with grace and courtesy. You are also incredibly fast in your responses to my questions and set a very high bar for any of your competitors to match. From the very first time I was introduced to LightStream, you stood out as different and noticeably better. Applying for a loan was super easy, approval was quick and the whole process was the most pleasant and quick loan experience I can remember. I am an IT pioneer, with more than 50 years in the field, much of that spent consulting with Fortune 500 companies, including many major banks. You make me proud in that you represent a shining example of smart IT use, backed up by first class people. To put it in fewer words, LightStream ROCKS!
Thank you for doing such a wonderful job for your clients. To Gwen and Monica and all the others on the Customer Service team, keep on doing what you obviously do extremely well, making LightStream’s customers happy.
At LightStream, we care about the environment and, more importantly, we try to do something about it. For one, we have created a paperless consumer loan experience at LightStream. By eliminating paper almost entirely from the LightStream loan process, we not only save our natural resources but we save on expenses as well, better enabling us to offer you highly competitive interest rates.
In addition, for every loan that we fund for our customers,
we will have a tree planted in one of our country's fragile habitat communities currently under restoration.
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