What is the difference between paying by invoice, or by AutoPay?
When you set up your loan for AutoPay, your payment comes to us directly from your bank account. Because this is a more efficient arrangement, it enables us to lower your rate. If you choose to pay by invoice, your rate will be 0.50% points higher. With either method, you have the option to schedule a one-time payment by signing in to your account.
Can I make an extra payment or payments?
AutoPay Customers: Your regularly scheduled payment will always be debited on your payment due date. Any check or additional electronic payment will be applied as an extra payment.
Invoice Customers: The best way to make an extra payment is to include it with your regularly scheduled payment, which must be received by your payment due date.
What if I make my payment early?
Due to our billing cycle, an invoice payment or one-time electronic payment received 18 or more days before your payment due date will be applied as an extra payment. Your regularly scheduled payment will still be due by the due date when an early payment is made.
Can I use a business or third-party account to make a payment?
No, payments can only be made from your personal bank account.
Can I make a same-day payment online?
No, payments cannot be processed the same day. You must sign into your account at least two business days before your desired payment date. Please note, if you are an invoice client and making your monthly payment, you must log in two business days prior to your upcoming payment due date.