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ACCESSIBILITY

LightStream, a division of SunTrust Bank, maintains a strong commitment to include individuals with disabilities, and is committed to ensuring full and equal access to all banking services.

Online and Mobile Accessibility

LightStream, is working to continually improve accessibility across our digital properties. We design our tools with accessibility in mind and incorporate industry guidelines, such as the Web Content Accessibility Guidelines (WCAG) issued by the World Wide Web Consortium.

Resources and tools that are free and down-loadable on the Internet make lightstream.com more accessible. We test our applications using the most prevalent assistive technologies. In most cases, these applications are free and may be pre-installed on your most popular devices. Examples of testing applications include, but are not limited to: NVDA, Apple VoiceOver and Google TalkBack. As software and browser manufacturers release new versions with upgrades and improvements, we continually test our web pages for optimum performance.

Browsers

Most browsers have easy-to-use controls for adjusting the size and colors of content on a web page. This allows the ability to personalize the content presentation in your browser. We've designed the web content we provide to work with these controls.

Third-Party Websites

LightStream's website contains links to webpages hosted by third parties. LightStream works with our partners to provide accessible digital content; however, LightStream does not make representations with regard to the accessibility of third-party websites and is not able to remediate accessibility barriers on such websites.

Further Information

At SunTrust, we are always working to enhance the accessibility of our products and services. If you have an idea or question about accessibility support services, or you are experiencing accessibility issues with our website, please contact us by using this form.

In your communication with us, please specify the nature of the accessibility difficulty, including the web address that may have presented an accessibility challenge.

Learn more about how LightStream loans can be used to finance:

At LightStream, we care about the environment and, more importantly, we try to do something about it. For one, we have created a virtually paperless consumer loan experience at LightStream. By eliminating paper almost entirely from the LightStream loan process, we not only save our natural resources but we save on expenses as well, better enabling us to offer you highly competitive interest rates.

In addition, for every loan that we fund for our customers, we will have a tree planted in one of our country's fragile habitat communities currently under restoration.

For every loan we plant a tree
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